Customer Service Coordinator
Logistics and Dispatch

Office-based Role LE15
Permanent Role - Mon-Fri


Looking for a varied customer service role where no two days are the same?

We're looking for a proactive and organised Customer Service & Logistics Coordinator to join a friendly, growing business that supplies products across the UK and Europe. This is a fantastic opportunity for someone with a strong customer service or logistics administration background who enjoys speaking with customers, coordinating deliveries and keeping everything running smoothly behind the scenes.

This is a broad role combining customer service, administration and logistics coordination, making it ideal for someone who enjoys variety and wants to become a key part of a close-knit team. This role is commutable to the LE15 postcode and fully office-based.

The Role: Customer Service Coordinator

• Providing first-class customer service via telephone and email.
• Processing customer orders accurately using CRM and ERP systems.
• Preparing customer quotations and following up where required.
• Coordinating daily deliveries and dispatch schedules.
• Liaising with transport providers, warehouses and installation teams.
• Keeping customers updated on deliveries and resolving any issues.
• Obtaining and issuing Proofs of Delivery (PODs).
• Supporting the wider sales and customer service team with administrative tasks.
• Maintaining accurate customer records and documentation.
• Assisting with transport planning and ensuring products are delivered efficiently.

Key Candidate Requirements - Customer Service Coordinator:

• Previous experience within Customer Service, Sales Administration, Logistics Administration or Dispatch Coordination.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• A high level of attention to detail and accuracy.
• Confidence using Microsoft Office and business systems such as CRM or ERP software.
• Good numerical ability.
• A proactive attitude and willingness to learn the logistics side of the role.
• A full UK driving licence and own transport.

Salary & Package - Customer Service Coordinator:

• £26,000-£29,000 salary per year depending on experience.
• Company Holidays
• Pension Scheme
• Monday-Friday working hours

Interested? To apply for this Customer Service Coordinator  position, here are your two options:

1. "This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Emma Gimore on 07537173946 between 7.30am - 4.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know

Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL