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Operations Manager

  • £55000 - £65000 per annum 20% Bonus, Company Car
  • GBP

Operations Manager

Industry: Lift & Escalator

Division: Maintenance team

Office Location: Hertfordshire, Midlands, East Anglia (depending on your location)

Salary: £60,000 20% Bonus

Benefits: Executive Company Car, Expenses,

Phone, Laptop, 25 days Holiday, Pension, Life Insurance

  • Are you a proven Operations Manager that can lead and coach a team of Maintenance Supervisors to reach the Maintenance operations targets and objectives?
  • Have you got the knowledge and passion to drive specific business change initiatives, ensuring business benefits realization, and promoting customer centric and service mindset?

Key Accountability's

Operations management

  • Safety of employees and end-users, ensuring safety is a mindset without any compromises
  • Responsible for a high level of customer satisfaction in the region or unit
  • Lead the maintenance operations, ensuring the quality and profitability of service delivery
  • Individual target setting and action planning takes place annually and is followed-up in regular reviews (Field Operations Management Model FOMM)
  • Cascading the FL and regional direction and targets to his/her team
  • Setting Operations Plans for Lift Engineer Supervisors which support them achieving their objectives
  • Ensure safety and business process are regularly audited, corrective actions implemented
  • Responsible for driving the deployment and following up the progress of initiatives.

Leadership / People management

  • Leads and coaches the Lift Engineer Supervisors managing performance of the team through weekly 1-on-1 discussion.
  • Ensures adequate resources to achieve targets of maintenance operations team
  • Drives employee engagement initiatives
  • Accountable for developing the competences of the maintenance operations team

Customer focus

  • Actively works with customers to find ways to win with customers
  • Coach team of supervisors, and technicians to be customer-centric
  • Accountable that customer experience acceleration touch-points are followed during the whole maintenance contract life-cycle

Professional requirements

  • 4-year college degree minimum or work experience equivalent.
  • Customer relationship management skills and experience
  • Market and customer business understanding
  • Project management skills and experience
  • Wide knowledge of construction industry contracts and their management is an advantage
  • Prior working experience in customer relationship management is an asset
  • Minimum 5 years work experience

Interested in this Operations Manager role reference Job I.D - 19019 Get in touch today!

"This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Ben Marmon on 44 (0) 116 2545411 or email with your resume and questions and I will reply with more detail

Field Service Engineer

  • £28000 - £30000 per annum Car, Phone, Lapton (OTE £35K)
  • GBP

OB DESCRIPTION
Job I.D: 18962
Role: Field Service Engineer
Department: Service
Commutable from: Hertfordshire & surrounding areas
Salary: £28,000 Basic Door to Door (OTE £35K)
Benefits: Company Pension, Company Vehicle, Phone, Laptop, Training, Overtime

Field Service Engineer
Our client is a market leading and well-known manufacturer of laser/precision cutting machines supplying to automotive, aerospace, automation & technology. The company was established in the 1960s and has been operating in the UK for over 100 years offering comprehensive solutions and services to its clients.

Field Service Engineer -
You will be working in your local region 80% of the time.
Carrying out reactive, routine service & installation projects.
Working on high-end laser cutting machinery at clients premises
Working with both electrical and mechanical components
Working on control systems such as Fanuc

Field Service Engineer - Skills and experience required:
Have both Mechanical and electrical disciplines
Some form of formal engineering qualification
Experience with CNC, Laser, Press brakes, Automation would be advantageous but not essential
Good understanding of working with electrical components
The ability to read and understand electrical schematic diagrams
Flexible to travel


Interested? Here are your three options:

1. "This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Sunny Sharma on 44 (0) 116 2545411
2. " I think I'm right for this position, but I am not sure I have enough to get an interview" - Click "apply now" so I can read your resume and let you know
3. "I'm interested but need to know more about what this job can offer me" - email with your resume and questions and I will reply with more detail
Precision are committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.