Field Service Manager
Department: Modernisation & Repairs
Reports to: Branch Manager
South coast UK
Commutable from: Southampton, Portsmouth, Bournemouth, Salisbury
Salary: £45,000 (Depending on Experience) Overtime Benefits
To manage your team of engineers and subcontractors to deliver the Branch Business Action Plan
objectives for major and minor repair fulfilment to achieve general margin contribution.
Management focus of your branch field workforce/subcontractors in the following four key areas:
Health and Safety
Customer Service - Proactive communication to ensure collaboration
Quality - Set high standards for all engineers and subcontractors
Productivity - Spending the majority of your time in the field supporting and monitoring your individual team members. Minimising unproductive site time and ensuring quality completions to ensure a strong general margin contribution.
People Development - Develop and implement - the Company's people development, training plans and procedures
Sales - To assist the sales teams wherever necessary and to recognise sales opportunities and communicate these to our sales teams effectively.
Systems and Administration - To adhere to the company's pricing, safety, quality, sales and other administrative procedures outlined in our policy statements and Quality Management system.
Communication and Group Relations - Ensure that you use inter-company systems correctly and communicate effectively.
Financial - Assist in labour costing, all overheads and wastage, Premises, Assets and Sustainability Participate in the good maintenance of all Company premises and assets at all times, as required by the Branch Manager.
Business Development - Continuous improvement for the further development of the branch or business.
Skills, Experience & Professional or Technical Qualifications:
A significant track record of success in a similar business environment, managing a team of field-based engineers/ Technician that is the interface between the customer base and administrative office environment
Proven commercial acumen in the management of the team to deliver
Strong leadership experience and management of technical field based engineers.
Good technical understanding of the lift industry in both the complex repair of products but also supply lines and other solutions
Qualified to NVQ level 3 Management Studies or NVQ Level 3 in Lift Engineering
25 days paid holiday
Company training scheme
Company vehicle car, van or truck
Interested? To apply for the Field Service Manager Position (reference Job I.D - 50706) here are your two options:
"This is the job for me! When can I start? Call now and let's talk through your experience
Ask for Ben Marmon on 01162545411 or 07441390036
8am - 5pm or drop me an email on and I will get back to you ASAP.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system
About Precision People
This role is posted by Precision People, specialists in Technical, Engineering, Consultancy, Sales and Executive Search Recruitment. Operating since 2004, we have placed hundreds of technical candidates in fantastic new roles. Precision covers the whole spectrum of technical roles from Design Engineers, Service Managers, Mechanical Service Engineers, up to Maintenance and Production Managers. We have many technical roles both in the Midlands and throughout the UK, so get in touch today.