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Field Service Manager

£35000 - £45000 per annum Additional Benefits

Field Service Manager

Lift Industry

Department: Modernisation & Repairs

Reports to: Branch Manager

South coast UK

Commutable from: Southampton, Portsmouth, Bournemouth, Salisbury

Salary: £45,000 (Depending on Experience) Overtime Benefits


To manage your team of engineers and subcontractors to deliver the Branch Business Action Plan

objectives for major and minor repair fulfilment to achieve general margin contribution.

Management focus of your branch field workforce/subcontractors in the following four key areas:

  • Health and Safety

  • Customer Service - Proactive communication to ensure collaboration

  • Quality - Set high standards for all engineers and subcontractors

  • Productivity - Spending the majority of your time in the field supporting and monitoring your individual team members. Minimising unproductive site time and ensuring quality completions to ensure a strong general margin contribution.

Key Responsibilities:

  • People Development - Develop and implement - the Company's people development, training plans and procedures

  • Sales - To assist the sales teams wherever necessary and to recognise sales opportunities and communicate these to our sales teams effectively.

  • Systems and Administration - To adhere to the company's pricing, safety, quality, sales and other administrative procedures outlined in our policy statements and Quality Management system.

  • Communication and Group Relations - Ensure that you use inter-company systems correctly and communicate effectively.

  • Financial - Assist in labour costing, all overheads and wastage, Premises, Assets and Sustainability Participate in the good maintenance of all Company premises and assets at all times, as required by the Branch Manager.

  • Business Development - Continuous improvement for the further development of the branch or business.

Skills, Experience & Professional or Technical Qualifications:

  • A significant track record of success in a similar business environment, managing a team of field-based engineers/ Technician that is the interface between the customer base and administrative office environment

  • Proven commercial acumen in the management of the team to deliver

  • Strong leadership experience and management of technical field based engineers.

  • Good technical understanding of the lift industry in both the complex repair of products but also supply lines and other solutions

  • Qualified to NVQ level 3 Management Studies or NVQ Level 3 in Lift Engineering


  • Company Pension

  • 25 days paid holiday

  • Company training scheme

  • Company vehicle car, van or truck

Interested? To apply for the Field Service Manager Position (reference Job I.D - 50706) here are your two options:

  1. "This is the job for me! When can I start? Call now and let's talk through your experience

Ask for Ben Marmon on 01162545411 or 07441390036

8am - 5pm or drop me an email on and I will get back to you ASAP.

2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know

Precision is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system

About Precision People

This role is posted by Precision People, specialists in Technical, Engineering, Consultancy, Sales and Executive Search Recruitment. Operating since 2004, we have placed hundreds of technical candidates in fantastic new roles. Precision covers the whole spectrum of technical roles from Design Engineers, Service Managers, Mechanical Service Engineers, up to Maintenance and Production Managers. We have many technical roles both in the Midlands and throughout the UK, so get in touch today.

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